> Customer Survey/Feedback examines the extent to which customers are satisfied with the context, processes, and cost of products and services from a business. It is an extremely useful tool in evaluating customer relations, quality of products and services, and serves to provide feedback in improving efficiencies and performances

> Content includes information on developing and deploying customer surveys, templates about customer surveys, and other relevant information on using this feedback process in the business world today 



Using Customer Service Feedback to improve your business